Contact Us
Got a question about one of our reviews, spotted something that's changed at a listed site, or just want to flag an issue with a no-KYC casino we've covered? This is where to reach Crypto Casinos. We read every message that comes in, even if we can't always reply individually given the volume.
What we can help with
Crypto Casinos is an independent research and comparison site — we don't run a casino, hold player funds, or process deposits and withdrawals ourselves. That means there are things we're well placed to help with, and things we genuinely can't.
- Review accuracy — if a bonus term, coin list, or licensing detail on one of our pages looks out of date, tell us and we'll check it against the operator's current terms.
- Site corrections — broken links, outdated screenshots, or anything that reads unclear.
- General questions — how our no-KYC coverage works, what we look at when ranking a site, or how we approach the legal grey area for US players.
- Partnership and business enquiries — operators or affiliates wanting to discuss listing enquiries.
What we can't do: resolve a dispute between you and a casino, process or reverse a deposit, verify your identity with an operator, or give tax or legal advice. Account issues, withdrawal delays, and verification problems need to go directly to the casino's own support team — we have no access to player accounts and no ability to intervene.
Before you write in about a no-KYC site
A lot of the messages we get relate to how no-KYC or low-KYC play actually works, so a few pointers up front may save you a wait:
- "No KYC" on a listed site usually means reduced verification at lower withdrawal amounts, not a blanket exemption. Most operators still reserve the right to request ID for larger cash-outs, under anti-money-laundering rules that apply regardless of what a site advertises.
- We don't advise on ways to get around a casino's verification checks, state geoblocks, or sanctions screening, and we won't answer questions asking us to. These checks exist for legal reasons that sit outside any individual site's control.
- If a withdrawal is delayed or a bonus won't clear, contact the operator's support first — most have live chat or email listed on their own site. Our review pages link through to each operator, but we don't handle their support queue.
How our reviews get made — and how to challenge one
Every ranking on this site is built from publicly available information: published terms, licensing registers, supported coins, and stated withdrawal processes. No operator pays for a higher position, and commission from any casino we link to never factors into the score. If you believe we've got a detail wrong — a wagering requirement, a coin no longer supported, a licence that's lapsed — send us the specifics and a link to the source where possible, and we'll review it and correct the page if warranted.
For background on how we approach ratings more broadly, our About Us page covers our process in more depth, and our non-Gamstop casino coverage shows the same method applied to a different market.
A note on gambling risk and support
Nothing on Crypto Casinos is intended as encouragement to gamble beyond what you can afford, and no message we receive changes that. Crypto casino play carries both the standard risk of losing your stake and the added risk of crypto price volatility on top — a balance held in Bitcoin or Ethereum can be worth less by the time you cash out, even if you haven't lost a single wager. Play in US dollars terms if that matters to you: stablecoins like USDT and USDC exist for players who want to sidestep that swing.
If gambling stops feeling like entertainment, the National Problem Gambling Helpline is available at 1-800-GAMBLER, and our Responsible Gambling page lists further tools and support options. Offshore crypto casinos, licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, don't always offer the same self-exclusion tools or player protections you'd find at a state-regulated operator — worth keeping in mind before you set a budget.
All content on this site is intended for adults of legal gambling age in their jurisdiction (18+ or 21+ depending on the site and applicable state law) — full terms are in our Terms and Conditions.
What to include in your message
To help us route your query quickly, it's worth including:
- The specific page or casino name your question relates to.
- What you've noticed or want to ask — be as specific as you can.
- Any link or screenshot that supports a correction request.
We aim to review incoming messages regularly, though as an independent research team we can't guarantee a response time. For anything urgent involving your money — a stuck withdrawal, a locked account, a bonus dispute — the operator's own support channel will always be faster than reaching us.